Brother Printers provides its users with software or firmware updates from time to time to give their clients the best printing experience. The update may be of various types – new features, error/bug fixes and many more. However, updating the printer will erase some of the data such as caller ID log, outgoing messages, secured print data, etc. from your Brother Machine.
If you’re not able to update your Brother machine, dial Brother Printer Customer Support Number and get help form Brother's official customer service.